• Roscoe Nelson, MD

PeeDoc COVID Update

Updated: Sep 11, 2020

The current pandemic affects everyone. It is particularly difficult in the medical field. Some of my staff have lost loved ones to this disease, they are scared. We are following CDC guidelines, have decreased the number of patient appointments, removed chairs from the waiting room, bring people to a freshly cleaned room as soon as possible, are all wearing masks and all my staff are being regularly tested. Out of fear, there have been staff that have decided not to work in healthcare anymore. With our abundance of caution, some staff are not allowed to work in the office until they meet our rigorous criteria. Like many medical offices this has left us extremely short staffed. During one week in July I had only 3 of my 9 staff available to work in the office. We are not answering the phone but are taking messages and calling patients back as we can. To try to meet heavy demands on my staff we are going to close the clinic on Fridays in August. You may have your appointment rescheduled or postponed. Remember, there were 2 months we only could see urgent patients and we are trying to care for those patients that were postponed already. Please be patient! My staff are doing the best they can. Hiring is almost impossible and I am not sure when this will be completely resolved.

All this being said, we are still delivering the best urologic care possible. If you need something leave a message. If it's an emergency, go to the emergency room. If you have not heard back then click the request a call button and enter your info. 

We have a robust Telehealth program using a HIPPA compliant Zoom platform. Many patient appointments are being converted to Telehealth visits. You will be called at least a week in advance to confirm your email and verify your appointment time. Appointment times are being adjusted to account for the change in schedule. If you need to come in the office, please wear a mask and do not come if you have symptoms of fever, coughing and shortness of breath (call your primary care provider). 

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